FAQ on Online Casinos
1) Who is the software provider?
A major provider (Cryptologic, Microgaming, Boss Media, Net Entertainment, RTG, Playtech, etc.) usually means the casino is trying to project a good image by using tried and tested casino software. Major casino software is not cheap, so a ‘brand name’ provider may indicate the online casino is really focused on running a successful casino.
2) Customer Support.
This is in my opinion one of the most important things to look for - if something goes wrong, how can you contact the online casino? Popular communication methods include email, 24/7 telephone support and live-chat Internet support. The more methods offered of contacting the casino, the better. Why not give the casinos support a test - perhaps ask them if you have played their before (even if you know you haven’t). If you don’t get a quick response, (or worse, no response at at all), it does not look good.
3) What do other casino players say?
If people are saying bad things - simply find another place to play online casino, there are plenty of online casinos to choose from so why should you settle for less then the best online casino?
4) How do you play at the casino? If you are on a slow connection, do you want to wait for a Online Casino to download before you can start to play online casino? Or if you don’t mind downloading, why play online casino at the usually slower, less graphically-intense flash or Java casino software? Decide how you want to play online casino, and look for online casinos that meet your needs.
5) Look at the T&Cs (Terms and Conditions) of play. Many casinos offer sign-up and loyalty bonuses, but usually with conditions of play attached. A 100% match bonus may sound great, but if you have to play through 50 times before cash out, does it still look as good? If you still want to play but without the conditions of play, simply contact support and say you don’t want any bonus adding to your account. Many will oblige.